We are ready to help you

If you have a question or want to know more, do not hesitate to contact us. It is up to you whether you want to call, chat or write to us.

Call us

You can call us on +45 31 53 00 99, our phone hours are:

Monday - Friday 08:00 - 20:00
Saturday - Sunday 08:00 - 20:00

Write us

You can write us at [email protected] We will reply as soon as possible.

Chat with us

We have live chat available. Just click on the chat icon in the bottom right corner. Chat opening hours:

Monday - Friday 08:00 - 20:00
Saturday - Sunday 08:00 - 20:00

Frequently asked questions

We offer all new customers a 30 day free trial period from the day they sign up to Frontliners. During this trial period, you have an unlimited access to the various functions and have access to our support for questions and assistance. When 25 days have passed, we write to remind you that the trial period is about to expire. After 30 days, we ask you to enter payment information, and from here we start calculating how many employees you have created as active. After another month, you will receive a charge for the number of active employees that have been created in the previous month. If we receive a termination from you, or no payment information is entered, your access will be shut down again and you will not receive any charge.

With us, you only pay for what you use, and only when you have used it.

The monthly subscription starts at DKK 99 per month for up to nine employees, and then DKK 39 per actively created employee.

You can find a price calculator here.

You only commit to one month at a time. If subscriptions e.g. starts on the 5th of a month and runs until the 4th of the following month, then you can cancel the subscription at any time and the first time it becomes the 4th of a month, then the subscription stops. You will then receive the last charge from us.

We accept most types of payment cards, so you simply enter the payment information in our system, after which the subscription is paid automatically until you cancel it.

In the app you will find a subscription area where you can see company information, invoices, payment information and subscription status. This is where you can cancel your subscription with a click at any time, until the end of a month period. You can also always call or write to our support, who can help you cancel the subscription.

In Frontliners you can deactivate employees during the periods when they do not have to be used. With each monthly payment, only the active number of employees will have to be paid. In addition, we do not count applicants and previous applicants, although you can create the applicants in our system and get to know them better before you choose who you hire.

Frontliners is a so-called progressive web application. This means that it is an app that does not need to be installed, but can be added directly to a home screen. It works via a browser, but behaves like an installed app. Therefore, everyone can use it no matter what computer, tablet and smartphone you have.

You can find Frontliners.ai via a browser. We recommend that you save the shortcut on your home screen from your smartphone the first time you log in, so that you have the app available together with all your other apps.

Yes, Frontliners are built with APIs that allow you to integrate with other systems. You can read more about who we already integrate with here. If you thought someone was missing from the list, please email [email protected]

Once you are logged in to Frontliners, you can find support via our chat function, a support phone number, a support email address, and a helpdesk area. We make every effort to respond to all inquiries immediately.

Chat: Once you are logged in, you can write to us in the chat and we will almost always respond immediately.

Phone: Our phone support is open every day from 08.00-20.00

Mail: You can write to us 24 hours a day and we will reply as soon as we can. It usually takes less than an hour before you receive a reply.

Helpdesk: Our helpdesk is open 24 hours a day with tips and tricks, video guides and much more that can help you move on immediately.

Click on “Forgot password” on the front page, or click here.

Contact your manager, who can tell you which email address you are logging in with. You can also try searching for the original Frontliners invitation email in your inbox. Search for ‘has invited you to use Frontliners’.

As a company: Click here and create yourself immediately.

As an employee: It is your boss who should invite you to use Frontliners.

The available languages in the app are Danish, English and Italian. If you think a language is missing, send an email to [email protected]

Do you want to make good employees better too?

Book a demo to learn more, or sign up for your 30-day free trial today.

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